The Hanoi Department of Tourism will support the development of human resources to meet the requirements for tourism recovery in the capital.

According to director of the department Dang Huong Giang, human resources is considered one of the most important tasks of the municipal tourism sector as local travel agencies look to resume operations, Vietnam News Agency reported.

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The COVID-19 pandemic has forced many companies to shut down their operations. Most industrial workers, especially in travel and transportation companies, have temporarily resigned and changed jobs, causing a sharp decline in the number of workers. More than 95 percent of tour companies and travel agencies have closed or suspended their operations.

For lodging companies, approximately 1,550 establishments have temporarily ceased operations or changed occupations, causing nearly 21,500 workers to temporarily lose their jobs

The Ministry of Tourism and relevant authorities should support staff training, said Truong Quoc Hung, chairman of the UNESCO Travel Club of Hanoi.

Photo: Olivier Ochanine

Last year, it coordinated with a number of universities and the Vietnam National Administration of Tourism (VNAT) under the Ministry of Culture, Sports and Tourism to organize three training courses for 369 people working in the field at all levels of state management, and human resources in the sector in the city.

In addition to developing human resources, the department will continue to support businesses and employees by proposing authorities to develop policies to reduce taxes, land rent and interest rates; and rescheduling debts and paying social insurance, according to officials, adding that it will also help travel agents promote their tourism products and recognize brands through city events and festivals, media channels, websites, Facebook pages; and develop new tourism products and models, according to Vietnam News Agency

Source: Vietnam Insider


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