SINGAPORE – Media OutReach – August 29, 2023 –
Veeva Systems (NYSE: VEEV) today announced two major milestones in its evolution
CRM Vault – the next generation of CRM for the life sciences industry. Vault CRM has won its first client with innovative oncology biotechnology. Early adopters plan to begin go-live with their field medical team in Q4 2023. Veeva also announced plans to release the general version of Vault CRM in April 2024.
“The Veeva product team has made remarkable progress since we announced Vault CRM less than a year ago,” said Tom Schwenger, president and COO of Veeva. “With a focus on product excellence, innovation and customer success, Vault CRM will welcome its first customer in Q4 2023, an important milestone as we envision the future of CRM for the industry.
Built on the
Veeva Vault Platform for the unique needs of life sciences, Vault CRM will include all the functionality of market-leading solutions
Veeva CRM and new omnichannel capabilities. Vault CRM Service Center—included with Vault CRM at no additional cost—provides new call center capabilities within sales and hybrid sales reps can use to support the service-centric engagement needed for more complex customer therapies. ‘Today.
General availability of Vault CRM is scheduled for April 2024 and will then be sold as a future product for all new customers. The current Veeva CRM solution, built on the Salesforce platform, will enter stability mode after its final functional release in December 2023 to minimize changes and provide a smooth migration path to Vault CRM for existing Veeva CRM customers. In stability mode, Veeva CRM releases will include fixes for important defects, compliance, platform compatibility, and security updates. Veeva CRM will be supported until September 2030.
Further information
To learn more about Vault CRM, visit:
veeva.com/VaultCRM
Connect with Veeva on LinkedIn:
linkedin.com/company/veeva-systems
Hashtag: #Veeva #VeevaSystems #Healthcare #Life Sciences #Cloud #CRM
The issuer is solely responsible for the content of this announcement.
