238
Strategic partnership with MobiFone is one of Vietnam Airlines’ new efforts to accelerate the digital transformation process with the goal of becoming a digital airline.
On the afternoon of February 14, Vietnam Airlines Corporation signed a strategic cooperation agreement with MobiFone Telecommunications Corporation for the period 2023-2028.
The cooperation agreement promotes the potential and strengths of two leading aerospace and telecommunications information technology companies. This will therefore help create favorable conditions for Vietnam Airlines and MobiFone to expand production and business and achieve long-term growth.
The cooperation also aims to respond to the Campaign “Vietnamese Prioritize the Use of Vietnamese Goods”; awaken the patriotic spirit, will of self-reliance, self-reliance, intelligence, courage, responsibility and aspiration to rise of the Vietnamese people in the production, trade and distribution of goods; and build a consumer culture of Vietnamese goods.
Dang Ngoc Hoa, Chairman of the Board of Directors of Vietnam Airlines, spoke at the event.
As a result, Vietnam Airlines will partner with MobiFone to develop its digital infrastructure, including a cloud computing system, local and international connectivity infrastructure, and private and public telecommunication network applications using 4G and 5G technology.
MobiFone will also partner with Vietnam Airlines to deploy digital platforms and digital solutions, as well as digital services for payments, e-commerce, customer experience, operations management, and so on. MobiFone will assist, advise, design and implement policies, programs and strategies in support of Vietnam Airlines’ digital transformation strategy.
Vietnam Airlines offers benefits to consumers who are MobiFone employees and families, as well as MobiFone customers.
Strategic cooperation with MobiFone is one of Vietnam Airlines’ new actions to accelerate the digital transformation process and achieve the goal of becoming a digital airline.
From information search and ground procedures to in-flight and after-sales services, Vietnam Airlines has digitized its service touchpoints. The company also places great importance on the wide use of information technology in production management and administration, as evidenced by updating current management software systems.
Vietnam Airlines continues to develop and use new technologies such as AI, big data, in-flight internet and automated customer service to improve the passenger experience and increase business and production efficiency.
