The newly renovated Terminal 2 adds 21,000 square meters to the airport, strengthening Changi’s capacity to handle increased traffic. The facility can now accommodate 16 airlines with connections to 40 cities.
The Terminal 2 expansion project increased the airport’s annual passenger capacity by five million to a total of 90 million passengers per year across the four terminals.
Terminal 2 now has double the number of automated check-in kiosks and bag drop machines, as well as expanded immigration halls for additional automated immigration lanes, according to CNA.
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Passengers can enjoy a “fast and seamless” check-in experience with automated kiosks. Photo courtesy of Changi Airport |
For passengers with special needs, the terminal offers automated special assistance lanes in both the arrival and departure areas, a first for Changi terminals.
A new automated baggage storage system, capable of handling up to 2,400 bags, has also been installed.
The terminal features a nature-themed design with green columns with plants.
The departure hall features a captivating 14 meter high digital screen, “The Wonderfall”, imitating a cascading waterfall.
The departures hall’s former flight information display flip chart has been transformed into a kinetic art exhibit with Solari Board shutters, according to the airport’s website.
In the transit area, the Enchanted Garden is full of a wide variety of orchids and sweet ferns, it is said.
The staging area also has a two-story Lotte Dury Free Wines & Spirits with a robot bartender preparing cocktails for visitors. On the upper level, there is a lounge where visitors can taste 18 different whiskeys.
Additionally, there is a dining room with great views of the airport tarmac and a variety of famous dining options.
The expansion of Terminal 2, which began in January 2020, experienced delays mainly due to the Covid-19 pandemic. After a pause, arrival operations resumed in May 2022 and departure operations started in October 2022.
