A couple standing in an airport. Photo illustration by Freepik |
Muhammad Fikry Azman, employed as a cleaner in Singapore, recently shared his experience in a TikTok video to warn others about the need to keep travel documents in excellent condition, as reported by South China Morning Post.
The man said he and his wife, Nur Amira Fatin Norazmi, were denied boarding on December 17 after heavy rain soaked his passport, making it 80 percent wet. Despite his attempts to dry it at the airport, the passport remained very damp.
The incident caused the couple, both 29, to lose 16,000 ringgit ($3,482) in travel expenses due to being denied boarding.
Azman also clarified in his video that it was an airline staff member, not an immigration officer, who rejected his passport.
As Azman’s story reached Quora, a question-and-answer platform, a user pointed out that airlines, responsible for returning passengers refused entry, are therefore particularly attentive to the state of travel documents. journey.
Additionally, the actions of airline personnel comply with common global procedures. Agencies such as the Singapore Immigration and Checkpoints Authority and the United States Department of State also state on their websites that water-damaged passports may result in refusal of entry or entry. boarding and must be replaced.
Azman and his wife have been saving for their trip to Turkey since their engagement in April, according to Business Insider. Their nine-day itinerary included Istanbul, Cappadocia, Pamukkale and Bursa, and was also meant to celebrate their birthdays on December 22 and 23.
The couple now plans to fulfill their dream of visiting Turkey in 2024.