HONG KONG SAR – Media OutReach Newswire – January 24, 2024 – HKT (SEHK: 6823) – HKT launches its brand new service brand, 1O1O HOME, to offer a series of high-end services in line with the excellent quality of 1O1O and enhance customers’ lifestyle enjoyment while making full use of its quad-advantage. play to redefine the premium home experience.
1O1O HOME introduces a unique smart life and network solution, combining HKT’s high-speed optical fiber and 5G broadband mobile network technology with different smart life devices for an overall improvement of home experience. Additionally, 1O1O HOME offers a range of personalized services along with exciting offers and experiences to provide our customers with an exceptional lifestyle, both indoors and outdoors.
The superb services of 1O1O HOME1 include:
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24-hour on-site technical consultation: Priority on-site technical support for various home network, pay TV and landline issues
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24-hour Priority Service Hotline: Dedicated representatives to resolve home connectivity issues
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Dedicated Home Wi-Fi Consultation: Dedicated representatives for designing on-site home Wi-Fi networks to provide an ideal home Wi-Fi solution based on the home environment and connectivity needs.
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24 hour personal assistant2: Meeting customers’ complete lifestyle needs, from city and international restaurant reservations to emergency home assistance and much more.
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24/7 emergency hotline: assistance with various closed area permits and roadside assistance such as 24/7 emergency towing service, tire replacement, jump starts extra, etc.
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Individual Consultation on Mobile and Wi-Fi Routers: Dedicated representatives for efficient and hassle-free mobile data transfer, storage defragmentation and router configuration.
1O1O HOME exciting offers and experiences2:
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Priority pre-order of flagship handsets and smart devices: be among the first to enjoy the latest flagship electronics
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Latest branded lifestyle experiences: Regular collaborations with internationally renowned brands to offer exclusive experiences such as tastings and exhibitions
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Dedicated Festive Offers: Specially curated festive offers, available to redeem at a special price over the phone
Bruce Lam, CEO of Consumer, HKT, said: “As the group’s premium mobile communications brand, 1O1O is committed to providing exceptional service and the latest exciting lifestyle experiences to our customers. In line with the service principle of 1O1O, our brand new 1O1O HOME brand introduces revolutionary on-site technical consultation within 24 hours to fully leverage our quad-play advantage to support our superb smart living solutions. We believe that the launch of 1O1O HOME will not only offer exceptional services to more customers to strengthen brand loyalty, but also drive the acquisition of new customers looking for quality services. Notably, our 10G broadband network now covers more than 50,000 buildings in Hong Kong, offering 10G fiber to the home (FTTH) for more than 2.4 million homes.
To demonstrate the ultimate smart living experience, 1O1O HOME partners with Samsung to present the Smart Home Showcase “1O1O HOME | Samsung” at the “io.t by HKT” concept store at Elements. HKT’s 10G fiber optic home broadband service, 5G ultra-high-speed mobile network, and Now TV platform’s international entertainment and information have joined forces with Samsung’s comprehensive smart life and phone products, to the SmartThings interactive experience and the Galaxy ecosystem. to enable customers to seamlessly connect smart life products and create a comprehensive, best-in-class home living experience.
During the Smart Home Showcase “1O1O HOME | Samsung”, Samsung will showcase the SmartThings home experience, including:
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Interactive SmartThings Ecosystem: Through the SmartThings app on the Galaxy TV or smartphone, customers can easily connect and display smart devices, allowing them to seamlessly control home appliances and connected devices. They can also create multiple scene modes or automated settings for greater everyday convenience.
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3D Map View: The Samsung TV’s built-in SmartThings Hub displays all SmartThings devices at a glance via the 3D Map View, allowing customers to easily control and monitor all connected devices.
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Knox Security Multi-Layer Protection: With the advent of the new era of AI, this is a philosophy that Samsung upholds. Since the AI experience requires large amounts of data, it is paramount to protect smartphones and TV content from various threats and ensure data security and privacy across all devices for customers.
HKT also offers the most comprehensive range of Wi-Fi 7 router models in Hong Kong4 and other Wi-Fi 6/6E equipment to provide customers with a comprehensive selection. To learn more about 1O1O HOME or explore the 1O1O HOME showroom, please visit the 1O1O HOME website (https://1010.com.hk/1010home/) or the “io.t by HKT” concept store at Elements.
For more details on 1O1O HOME services, offers and experiences, please visit the 1O1O HOME website (https://1010.com.hk/1010home/).
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Remarks:
1Learn more about 1O1O HOME by visiting the 1O1O HOME website at:
https://www.1010.com.hk/1010home/. On-site technical advice is available 24/7 and only applicable to appointments confirmed before 4:00 p.m. each day. Actual time spent on on-site support activity may vary depending on location, workload, and other unpredictable external factors. On-site support is available only to designated HKT Group customers in specified locations. For more details, please contact 1O1O HOME staff or Club customer managers.
2Specific information is required for confirmation purposes when using 1O1O’s personal assistant service, which is subject to certain terms and conditions. Details:
https://www.1010-style.com/1010_home/personal_assistant_tnc_e.html.
3The bandwidth specification refers to the network specifications of the Services subscribed for the broadband line connected from the modem on your premises to the first network equipment or central office of the NETVIGATOR network. 10G Fiber to the Home plans correspond to a maximum downstream bandwidth of 10 Gbps and a maximum upstream bandwidth of 10 Gbps. Actual speed experienced when using the Service will be lower than network specifications and will be affected by your device, technology, network and software used, network configuration and coverage, usage levels, bandwidth international traffic and external factors.
4Since January 23, 2024, CSL Mobile Limited is the distributor of all Wi-Fi 7 fixed internet router models registered with the Office of the Communications Authority of Hong Kong. In particular, CSL Mobile Limited is the exclusive distributor of ASUS ZenWiFi BQ16 model among mobile network operators in Hong Kong.
Bruce Lam, CEO, Consumer, HKT, introduces premium lifestyle brand “1O1O HOME”.
(From left) Ricky Kwong, Network Planning and Operations Manager, Engineering, HKT; Bruce Lam, CEO, Consumer, HKT; Yiyin Zhao, general manager of Samsung Electronics Hong Kong; Tommie Lo, Founder and CEO, Preface
Hashtag: #HKT
The issuer is solely responsible for the content of this announcement.
