In the event of an incorrect transfer to another bank account
Step 1: Bring your identity card to the bank you pay with
Step 2: When you go to the bank, let the staff know that you transferred the wrong money to someone else.
Step 3: The bank carries out inspection and assessment steps. After checking and confirming that the transaction is wrong, the bank will contact the managing bank of the wrong transfer to inform the account holder to handle it according to the regulations.
The time to get the money back depends on the functional level of the two banks.
In case of wrong transfer to the same bank account
Step 1: Check and take a photo of the incorrectly transferred transaction and then go to the bank branch you are using.
Step 2: When you go to the bank, let the staff know that you made a wrong transfer.
Step 3: Provide personal information and complete the form when requested by the bank staff.
Step 4: After checking and confirming that the transaction is wrong, the bank will contact the recipient to request a refund.
The time to get the money back depends on how long the bank works with the other party.
Wrong transfer received, how to act?
When receiving the wrong transfer money, the recipient must ensure that the money is not used for personal expenses and only cooperate with the bank to return the money to the wrong sender, absolutely not to send the money back to strangers. in the absence of a third witness.
If you receive a call from your bank, make sure it is the correct bank phone number. To be sure, account holders still need to go to the bank to work in person.
If the incorrect amount transferred is of minor value, the account holder can request a statement from the bank, compare it with the information received and proceed with the transfer.
For large amounts, the account holder must agree a time to go directly to the bank branch to perform the verification or even contact the police for settlement.
Do not give any confidential information such as an account access password, one-time transaction password (OTP) to anyone (including anyone claiming to be a bank employee) or in any other form, and be wary of requests to access website links, login, account information, and provide personal information.
Is the recipient guilty of spending money accidentally transferred by others?
According to the Civil Code 2015, failure to return the money wrongly transferred is considered possession of someone else’s property without legal basis.
If the illegally seized amount of money is less than 10 million dong, the offender will be fined from 2 to 5 million dong (in accordance with point e, clause 2, article 15 of Decree 167/2013/ND-CP).
If the illegally seized amount of money exceeds VND 10 million, the offender can be prosecuted for criminal liability for the offense of illegally possessing goods as referred to in Article 176 of the Criminal Code 2015, as amended and supplemented in 2017.
Accordingly, if any amount of VND 10 – 200 million is used or appropriated because it was accidentally transferred by another person, the artist will be investigated for criminal liability with a fine of between VND 10 – 50 million or a fine for non- rehabilitation and imprisonment of up to 2 years or imprisonment of 3 months to 2 years.
If an amount of more than 200 million VND is misappropriated by another person, the perpetrator can be sentenced to 1 to 5 years in prison.
Source: CafeF
