HONG KONG SAR – Media OutReach Newswire – December 29, 2023 – “Harvest Care” is pleased to announce that in 2024, we will launch an upgraded version of the elderly counseling service and continue to build a team to effectively connect elderly people with various services for the elderly, to enable better allocation of social resources to the needy. We will also expand service to the Greater Bay Area and provide better support to seniors through new services such as “Virtual Home Visit Experience.”
Larry Chong
Appropriate allocation of health resources in the private market is one of the key initiatives of the HKSAR government in its policy plan. In 2024, “Harvest Care” aims to be part of the government’s strategy and is committed to coordinating cooperation and communication between seniors, caregivers, commercial operators, non-profit organizations and the government, as well as to launch an improved version of the Elderly Advisory. Service, which will cover the following three main directions:
(1) Extension of elderly counseling services to the Greater Bay Area
The emergence of Harvest Care and Senior Consultants has strengthened the deployment and utilization of senior resources in the community, and the platform has collaborated and communicated with over 200 nursing homes and over 300 providers of care services. As a result, “Harvest Care” has been recognized by the industry, winning the Elderly Services Platform Gold Award organized by the Department of Trade and Industry, the Creative Proposal Award organized by the Federation of Hong Kong youth groups and a grant from the Hong Kong Productivity Council. As the Hong Kong government promotes the Greater Bay Area cross-border elderly services plan in the future, local services for the elderly may also need to look north. Harvest Care will launch a relevant program in 2024, using the cross-border “Hong Kong Express to the North” to help elderly people and their family members visit nursing homes on the mainland. Additionally, Caring for Your Home has consolidated big data information in hopes of making it easier for users to obtain the resources they need. It also offers a “Residential Care Virtual Home Tour Experience”, which is a VR-based virtual reality that allows seniors to get a glimpse of the environment of various senior living facilities without having to move and make necessary arrangements remotely with the help of senior consultants.
(2) More humanized configuration
Seniors, along with their loved ones and friends, can browse the Harvest Care website to find the services and resources they need or make an appointment to meet with senior counselors. After receiving a file, “Harvest Care” will carry out several evaluation steps. The first step is to find out where the real problem lies. For example, the senior counselor will examine whether seniors have disagreements with their family members or whether they are financially stable. After that, the elderly consultant will accompany them individually and support them to deal with their problems, analyze their financial and care needs, and finally determine a humanized care plan. Larry said: “For example, many elderly people fall accidentally at home and their family members or caregivers take them to the accident and emergency department of a public hospital to treat their injuries. For less serious injuries, older people can return home. to recover after treatment. However, falling at home is not a simple matter, it involves many care, recovery and rehabilitation procedures, and at the same time it is crucial to prevent the same thing from happening again. Harvest Care can play a very important role in analyzing the situation for caregivers and giving them professional advice on how to help the elderly recover better and create a more comfortable and safer environment for the elderly, in order to prevent the next accident from occurring.”
(3) Improve and mobilize the use of resources of the elderly
There are two types of social needs for elderly services in Hong Kong. Firstly, the elderly generally do not know much information about elderly care in society, and caregivers usually try hard to seek solutions to the problems they encounter, but the problems still cannot be resolved, they therefore want a simple and practical platform to choose services; secondly, there is a lack of effective resource adequacy of the elderly in society, and the development of services and products for the elderly has become more and more diversified, resulting in the elderly can be confused and cannot choose the most suitable services and products. Additionally, due to the constraints of non-profit organizations or government departments, they are not able to provide independent advice to older people, and the most common example is that older people do not know which merchants medical products offer discounts. In view of this, “Harvest Care” recently launched an enhanced elderly counseling service to capitalize on the trend of popularization of smartphones and online services and to provide tailored one-on-one support to elderly people and community members. their family. Currently, Harvest Care’s senior counseling team is made up of professionals including nurses, social workers, financial planners, psychotherapists and mediators. We will continue to develop this year and actively communicate with ministries to improve the public-private partnership model and continuously optimize services for the elderly in the community.
Socially oriented, the original intention of the consulting service remains unchanged
No matter how we use technology or understand social trends, Larry emphasizes that the original intention of “Harvest Care” will never change and in the future we will strive to integrate all kinds of social resources to offer caregivers more choices and more flexible solutions. personalized counseling services for older people.
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