Taipei,, April 3, 2025 / Prnewswire / – Cathay United Bank once again dazzled the international public, sweeping six prizes from the International retail bankerA leading global finance publication: “Excellence in the implementation of applications safety”, “Best application for customer experience”, “Best in Customer Relationship Management”, “Best use of Big Data in Customer Strategy”, “Advanced Cloud Migration – Strategy and Planning to master Cloud strategies and planning of transformation plans” and ” Migration of cloud migration – the deployment completed for AWS Data Migration Zone “.
Dedicated to improving the digital security of customers, Cathay United Bank has not only implemented strict identity verification measures and 2 -step verification, but also used automatic learning to proactively monitor the safety of each transaction. Notifications will instantly appear for all high -risk transactions, ensuring that each transaction is made by the customer personally. In addition, the Advanced Cube application safety check allows customers to examine their digital security at any time. These efforts to strengthen digital security have earned the bank the price “Excellence in applications safety”.
With its tourist sites on the Southeast Asia market, Cathay United Bank has launched “Cube Vietnam App”, a loan request specially designed for Vietnam. Aligning the needs of the State Bank of Vietnam Digital transformation policies and drawing on Taiwan Own experience, the bank has successfully introduced native cloud tools, data -based risk models and international star identity verification systems, offering customers Vietnam A rationalized online loan experience. In addition to winning Vietnam National Digital Transformation Award, the exceptional performance of the bank has won the price of “best application for customers”.
Cathay United Bank has always appreciated its relationship with sustainable customers, even by establishing a department dedicated to customer relations management in 2024. To stimulate customer satisfaction and loyalty, the bank adopted revolutionary management models, in particular by using innovative data to identify customer wealth management needs and using data -oriented models to correspond to the best suitable financial advisor. Recognize the commitment of the bank to strengthen relations with customers, the International retail banker awarded the bank with the price “Best in Customer Relationship Management”. In addition, the bank has introduced a new management tool, “PBG”, which means “diagnostic precision”, “best support” and “excellent customer experience”. PBG helps branch supervisors to improve customer experiences through data -based solutions. Data manager and analysis Joe Liang Note that PBG is able to successfully transform customer management data into customer information, allowing financial advisers to provide better services to wealth management customers. Such an innovation rightly obtained the bank the price “Best use of Big Data in Customer Strategy”.
Cathay United Bank has also made remarkable progress in cloud technology, creating the first AWS data migration landing zone Taiwan financial industry. Recognizing the bank’s achievements in the creation of a secure and scalable framework that can be extended to data migration and AI applications, the bank has received “Cloud migration advances – Strategy and planning to master cloud strategies and Blueprint planning”, and “Cloud Migration Advances – Assied Deployment for Aws Data Migration Zone” year. Deeply determined to provide quality financial services, the bank said it would persist with its client -centered approach, taking advantage of innovative technology to optimize digital financial services.
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Source Cathay United Bank
