New enhancements help scale high-volume workflows and increase efficiency and analytics using AI.
MCLEAN, Virginia., December 3, 2024 /PRNewswire/ — Appian (Nasdaq: APPN) today announced its latest platform release, which delivers process automation powered by enterprise AI. Appian helps organizations design, automate and optimize their business processes and this release introduces new features to the platform, making it faster and easier to understand, interact and explore data within applications. This release introduces Appian Autoscale and enhanced AI insights, providing organizations with greater operational efficiency, scalability, and process performance. Appian was already the leader in scalability. Now, with Autoscale, Appian enables customers to scale six million processes per hour, 10 times more than Appian’s previous benchmark.
Appian autoscaling enables organizations to scale high-volume, direct processes, whether managing real-time claims validation, continuous transaction monitoring, credit risk assessment, or others high throughput process. With Autoscale, users can easily scale new or existing processes and monitor performance with tools that provide insight into millions of process instances. A detailed process history also helps identify and resolve issues quickly, ensuring smooth operations even during high demand.
Helia, a leading provider of Lenders’ Mortgage Insurance (LMI) in Australiauses the Appian platform to automate processes and create an interconnected workplace. By automating claims management, Helia reduced processing time from two days to less than 10 minutes, improving the lender experience. Helia evaluated Appian Autoscale during its beta program earlier this year.
“We achieved all of our application scalability and performance goals with Appian Autoscale,” said Bharat Marwaha, Automation Platform Manager at Helia.
Additional generative AI enhancements in the latest Appian release include:
- Several AI features achieve moderate FedRAMP compliance. Now all AI skills and most features in AI Copilot are FedRAMP compliant. These features meet stringent security, privacy, and operational requirements for use in the public sector, enabling more government agencies to automate complex processes with confidence.
- Easier data extraction with AI Skills. Appian Document Extraction AI now automatically detects and consolidates multi-page tables, streamlining data extraction and eliminating the need for manual workarounds. Once the reconciliation step is complete, future table extractions will be done automatically, further improving efficiency.
- Faster response times and a better overall experience with AI Copilot for Data Fabric. Now fully available, AI Copilot delivers up to 40% faster response times, gives you real-time progress updates, and supports up to 250 recording types. Appian’s data framework now also allows for more granular filtering and immediate sync recovery for automatic data updates after sync failures.
- Process Insights AI now includes AI Copilot for faster creation of KPIs and business-specific information summaries. Get a new perspective on your processes with AI detection of ad hoc events, KPI suggestions, and information summaries for improvements. These easy-to-apply AI use cases deliver practical, measurable AI value that improves collaboration, streamlines decision-making, and improves operational efficiency.
“As organizations grow, they must quickly scale their operations and turn ideas into actionable strategies to stay competitive,” said Michael BeckleyCTO and founder of Appian. “With Appian Autoscale and our AI capabilities, businesses can create resilient, adaptable processes that respond instantly. By integrating agentic AI that autonomously responds to stimuli within structured processes, Appian enables AI to use data effectively. This approach enables seamless collaboration between humans and digital. systems to drive actions for maximized returns.
About Appian
Appian is a software company that orchestrates business processes. The Appian platform enables leaders to design, automate and optimize important processes from start to finish. With our industry-leading platform and commitment to customer success, Appian is trusted by leading organizations to drive transformational process change. For more information, visit appian.com. [Nasdaq: APPN]
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SOURCE Appian
