A new global survey finds that 64.5% of companies use AI in production, but only 38.1% rate their document data “excellent,” revealing a critical gap in AI readiness.
DENVER, December 3, 2025 /PRNewswire/ — Apryse, the document-to-data foundation that powers intelligent automation, today released the results of its global survey on AI adoption and document infrastructure. The results reveal a striking paradox: while AI has become widespread, most companies still struggle to implement the document data governance needed to scale it.
Traditional data shared between documents tends to be complicated, inconsistent, and difficult for AI to interpret. Even though humans can manually verify data, this is not viable for most businesses. Without intelligent preprocessing, these documents remain unstructured, making automation and obtaining accurate information increasingly difficult.
The September 2025 survey of 465 organizations across North America, Europe, Australia and New Zealand revealed key insights:
- 64.5% organizations are already using AI in production; largely to improve operational efficiency (63%), improve customer experience (51%) and make data-driven decisions (41%).
- 76.6% store between 25 and 75% of their data in documents, but only 38.1% Rate this data as “excellent” for AI use.
- 67.3% say keeping document processing in-house is “extremely important.” 54% cite data security concerns as the biggest barrier to scaling AI, and 49% cite the quality of the data.
- 82.8% plan to invest in document automation over the next 12 months, but nearly half don’t have confidence in their current pipelines.
- 62.8% experience document quality issues “occasionally” or “frequently.”
“AI is no longer experimental, it is operational,” said Andrew Varley, CPO of Apryse. “But businesses are discovering that the infrastructure that underpins them, particularly around the quality of document data, has not evolved quickly enough. Rapid data growth without governance, lack of visibility into already existing content, and fragmented tools are now the biggest obstacles to intelligent processing at scale.
Asia Pacific quietly leads in AI maturity
While North America leads in AI deployment (77.7%), Australia and New Zealand have quietly moved ahead of the West in terms of infrastructure maturity. These respondents reported the highest adoption of generative and predictive AI, hybrid cloud usage, and OCR technologies, signaling a global shift in innovation.
“Oceania is ahead of the West in several key areas of AI infrastructure,” Varley added. “The region was an early adopter of data residency rules and regulatory mandates, pushing organizations to adopt hybrid cloud and advanced document processing. With highly regulated sectors like healthcare, government and financial services dominating the market in Oceania, this urgency has created a strong model for accurate document-to-data workflows.
From chaos to context: the need for structured documentary data
The survey also highlights a growing demand for tools beyond digitalization. Organizations need solutions that extract meaning and structure from documents, not just text. When asked about the most critical features in document automation, respondents ranked:
- Table/Form Recognition (59.6%) to solve the problem of understanding layout and relationships in documents such as invoices, contracts and forms.
- Developer-friendly SDKs to reduce technical barriers to automated document workflows.
- Metadata tagging to enable contextual data classification for compliance, research and governance purposes, reducing risk and improving AI accuracy.
Apryse’s embeddable SDKs and intelligent preprocessing technologies are designed to meet this demand. By transforming unstructured documents into structured, AI-ready data, Apryse enables scalable, intelligent processing without compromising information sovereignty. To read the full report, visit apryse.com.
About Apryse
Apryse offers enterprise-grade document processing technology, including SDKs, prebuilt components and end-user applications that enable organizations to generate, convert, view, edit and sign documents securely within their own applications and infrastructure. Trusted by startups, governments, and global enterprises, Apryse powers high-fidelity document workflows across industries.
Media contact
Name: Erin Pierson
Title: Communication at Apryse
E-mail: press@apryse.com
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SOURCE Apryse
