AGA AI Agents of Agora and WIZ.AI can power call centers with multilingual support and contextual understanding
Santa Clara, California.,, June 18, 2025 / Prnewswire / – Agora (NASDAQ: API), a world leader in real -time engagement and conversational AI technology, announced its partnership with WIZ.AI to provide AI of business quality on the market.
WIZ.AI, one of the main providers of AI agents, is associated with Agora to feed business quality agents that offer local linguistic support and a contextual understanding to offer large -scale human service. Collaboration mixes the expertise of the Wiz.ai industry in the corporate agent with the powerful real -time infrastructure of Agora and the multimodal capabilities of conversational AI.
With more than six years of experience in a localized voice AI through Southeast Asia For the banking, insurance and telecommunications sectors, WIZ.AI offers automation focused on the scenario adapted to the needs of the company. Combined with Agora’s real -time communication SDKs and the conversational AI engine, the partnership offers an end -to -end engagement battery – from initial contact to analyzes.
“This partnership underlines our commitment to enable companies with intelligent, scalable and multilingual AI agent solutions,” said Tony ZhaoCEO and co-founder of Agora. “Together, Wiz.ai and Agora aim to repel the boundaries of communications in real time, emotionally intelligent and high availability in the world.”
Thanks to the partnership, Agora will be integrated into wiz.ai tools for:
- Entering customer service: AI quality of business AI with local linguistic support and contextual understanding, accessible via voice and video channels.
- Outgoing campaigns: Outgoing communication AI to stimulate the activation, renewal and retention of customers.
- QA & Analytics: Real -time surveillance, agent performance rating and conversational quality control.
- AI and e-learning training: Virtual trainers designed to integrate staff and offer a coherent microlearning on demand.
“Agora’s ultra-show latency infrastructure and optimizations for AI conversation flow are the perfect correspondence for our advanced AI agents,” said Jennifer ZhangPresident and co-founder of Wiz.a. “Together, we allow multilingual AI agents who can speak naturally and provide a global level of business level.”
Agora’s conversational AI solutions are designed to ensure that AI feels less as a robotic tool and more as a reliable and well informed aid. The Agora conversational AI engine allows developers to build real and real -time vocal agents using any LLM. Propelled by the powerful real -time communication infrastructure of Agora (RTC), these agents can more naturally converse with ultra -basic latency responses and intelligent interruption manipulation – even in mediocre network conditions and in noisy environments.
To find out more about the solutions of Agora’s conversational AI, visit: https://www.agora.io/en/conversation-ai/
About Agora
Agora is the world leader in real -time engagement, offering developers simple, flexible and powerful APIs to integrate conversational AI in real time, voice, video, streaming live interactive and discuss in their applications and IoT devices. Whose head office Santa Clara, thatAgora is reliable by more than 1,700 leading organizations from around the world to fuel the best experiences in real time, social media and live purchases for education and remote charts. For more information on Agora (Nasdaq: API), visit: www.agora.io
About wiz.a
Wiz.a is a growing voice company Singaporeallowing companies to automate and personalize customer engagement. Trust all AsiaWiz.a’s solutions speak the language of business – literally and contextually.
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