ZoomIQ serves as a smart companion that increases potential by improving collaboration through thread summarization, idea organization, chat/email/whiteboard writing, and case writing features -meeting minutes. Additionally, Zoom said it is applying Open AI to Zoom IQ, boosting its own flexible approach to AI federation.
According to the company, Zoom’s AI federation approach leverages Zoom’s own AI models, models from AI leaders such as OpenAI, and customers’ own models. Zoom plans to actively meet various customer needs by flexibly using different types of templates. Templates can also be customized to provide better performance based on customer vocabulary and requirements.
“Zoom has a long history of introducing AI solutions into Zoom products to improve customer productivity,” said Smita Hasim, Chief Product Officer, Zoom. This will help improve collaboration and customer relations. ”
In today’s work environment, workers struggle to prioritize the multiple tasks that come and go from emails, team chats, meetings, and project management tasks. Teams are also looking for ways to collaborate more effectively in real time. To solve this problem, Zoom will soon introduce features such as ▲ IQ Zoom Chat Dial ▲ IQ Zoom Email Dial ▲ IQ Zoom Meeting Summary.
Zoom IQ’s chat composition feature allows Zoom TeamChat users to compose messages appropriate to the context of the conversation, as well as change the message tone of suggested replies. Zoom IQ Email Compose, powered by generative AI, allows users to receive draft email suggestions based on previous Zoom meetings, Zoom phone calls, and chat threads. This feature is first available only on ZoomIQ for Sales. Additionally, without recording the conversation, the conversation content is summarized, action items are organized and delivered to Team Chat, Zoom Calendar and email, so people who are not in the meeting can enter the main content of the meeting. without listening to the recording.
Additionally, Zoom has introduced additional features to support more valuable collaboration and strengthen customer relationships. Zoom’s latest innovations include ▲Zoom Huddles (formerly Zoom Spot) ▲Intelligent Director ▲Zoom Scheduler.
Zoom Huddle is a video-based virtual coworking space designed to promote free conversation and relationship building by recreating co-working in an open office in a virtual environment. Available to all users worldwide who sign up for early access on the product page. The smart director uses multiple cameras in the zoom room to get the best angle for everyone in the room. It uses stable and high-performance video and audio features to provide the best possible experience for remote participants.
Zoom Scheduler is a feature that supports easy meeting booking by sharing the time available for the meeting host to attend the meeting to users including external parties. Zoom Scheduler places meetings with a Zoom meeting link on the host’s calendar, reducing the time it takes to schedule a meeting. It also works with Google Calendar and Microsoft 365, as well as Zoom Meetings, Zoom Mail, and Calendar.
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