Samsung is taking a new way to get customers to try one of the company’s foldable smartphones. Samsung will allow anyone who purchases a Samsung Galaxy Z Fold2 5G or Galaxy Z Flip 5G to “buy and try” either phone, extending the return period to 100 days.
If you buy a Galaxy Z Flip 5G for $ 1,200 or a Galaxy Z Fold2 5G for $ 2,000, Samsung will offer you a 100-day return window to decide if you’re unhappy with living with a foldable Samsung. For reference, Best Buy’s return window for smartphones is 14 days (with a restocking fee if opened) and Samsung’s online store allows for a 15-day window.
Customers will be entitled to a trade-in credit of up to $ 550 with qualifying trades. Additionally, buyers will receive a $ 200 credit on Samsung accessories. To clarify, the 100-day return window will only be available for purchases directly from Samsung’s online store and only when purchasing a phone until April 1.
Samsung Galaxy Z Fold2 and Galaxy Z Flip 5G
I contacted Samsung support to find out what happens to a trade-in if you decide you no longer want the foldable. Since the trade-in value is instantaneous, you will be purchasing the foldable at a reduced price. If you decide to return the phone, you will receive a refund for the full price of the phone.
But what if you use Samsung’s $ 200 promotional credit for accessories after returning the phone? It turns out that you will either need to return the items or be charged for the credit amount.
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