LG has increased its warranty on its OLED TVs for its customers in the United States. If you have plans of getting one of LG’s pricey G1 OLED TVs for a while, then you have another reason to buy one.
LG’s Five-Year Warranty
LG has officially introduced a new five-year limited panel warranty covering all 2021 G1 OLED TV that it sells in the United States. In the first year, the warranty covers both the labor and parts. Afterward, you will need to pay for the labor costs.
With that said, you won’t have to worry about paying for any shipping fees related to sending out your OLED TV for repairs throughout the warranty coverage. Also, if you recently bought a 2021 G1 set, it is included in the new warranty policy.
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LG stated on the G1 warranty card that should your LG OLED TV fail because of a defect in materials or workmanship under proper use, LG will repair or even replace the product during the five-year warranty period.
LG then outlines a list of things that the warranty does not cover, and it is all of the usual things such as if the OLED TV suffers water damage from an electrical short or flood. You will need to repair or replace your TV on your own.
The company does not call out burn-in or image retention in the document that is posted on its official website. The other guidelines can be viewed in LG’s site.
LG’s Stance on Burn-In
A spokesperson for the company told Engadget that LG’s five-year limited warranty program is in line with the company’s consistent communication regarding the low risk of image retention on LG OLED TV’s, when used in normal viewing conditions.
OLED TVs may suffer temporary image retention under certain conditions. However, permanent image retention, or burn-in, is rare under normal viewing conditions. The spokesperson added that image retention is not considered as a product defect.
According to LG, OLED burn-in is not much of an issue. As long as you are watching a variety of different content and ensure to use features like logo luminance reduction, you will get years of use out of your OLED TV.
LG likely decided to extend the warranty of its G1 sets to address doubts about the longevity of its new and brighter OLED Evo panels.
Aside from burn-in, LG’s new warranty compares favorably to most of its competitors, even if it is limited to the company’s G1 sets.
For example, Vizio offers a three-year warranty on its TVs that has both parts and labor for the entire duration of the warranty. LG’s main competitor, Samsung, offers 10-year screen burn-in warranty, but that is due to marketing strategy since LED displays are less prone to image retention than OLED screens.
The warranty announcement came after FuboTV, a service for sports enthusiasts, arrived on LG TVs.
According to The Verge, consumers with new LG models will now have the ability to access the service’s 100 sports and entertainment channels directly from their TV sets instead of relying on third-party devices for access.
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Written by Sophie Webster
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