Positioned infobip the furthest in the exhaustiveness of the vision
Kuala Lumpur, Malaysia,, July 28, 2025 / Prnewswire / – Global communication platform Infobip was again appointed leader in the Gartner Magic Quadrant 2025 for the communication platform as a service (CPAA)1. This year, the company is the most distant from the exhaustiveness of vision. InfoBIP considers this third consecutive recognition to recognize its global power status of CPAA.
Magic quadrant2 Reports are a culmination of rigorous research and based on facts on specific markets, offering a largely anxious view of the relative positions of service providers on the markets where growth is high and the differentiation of providers is distinct. Providers are positioned in four quadrants: leaders, challengers, visionaries and niche players. Research allows customers to make the most of the market analysis in alignment with their unique commercial and technological needs. As a leader, infobip is recognized both for its ability to execute and its exhaustiveness of vision.
InfoBip feeds conversations for some of the most innovative companies in the world, including Microsoft, Uber, Meta, Next, Digitaleo, Axa Partners and the Moneygram Haas F1 team. Its complete omnichannel platform extends over the voice, SMS, e-mails and rich communication services (RCS), offering advanced conversational capacities and improved AI experiences. Completing this, the strategic partnerships of Infobip with Deutsche Telekom AG, Nvidia, Telefónica and others highlight its commitment to motivate and build new generation communication and AI infrastructure.
Infobip accelerates the future of CPAAs thanks to daring innovation in AI and automation. His Hub Ai transparently incorporates agency AI, generative AI and advanced analyzes to stimulate evolutionary customer engagement. At the same time, infobip stimulates the global adoption of RCS commercial messaging and pioneer of the expansion of the API ecosystem of the network, strengthening its leadership in emerging communication technologies.
Silvio Kutić, CEO of Infobip, said: “We are not only participating in the evolution of communications; we define it in co-creation with our customers and partners. We will continue to define the pace of the transformation of the way in which global companies connect, undertake and grow. We think that being recognized by Gartner as a leader is a strong validation of our continuous innovation and our strategic foresight.”
Read an additional copy of Gartner CPAAS Magic Quadrant 2025 Report here: https://www.infobip.com/analyst-reports/gartner-magic-quadrant-cpaas-2025
1 Gartner, Magic Quadrant for the communication platform as a service by Lisa unden-Colabd,, Manoj Bhatia,, Pankil Sheth,, Ajit Patankar,, July 21, 2025.
2 Gartner Magic Quadrant: https://www.gartner.com/en/research/methodologies/magic-quadrants-research
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About infobip
InfoBip is a global Cloud communication platform that allows companies to create experiences connected to all stages of the customer journey. Consulted via a single platform, the omnichannel commitment of Infobip, identity, authentication of users and the solutions of the contact center help companies and partners to overcome the complexity of consumer communications to develop companies and increase loyalty. It offers a technology built natively with the ability to reach more than seven billion mobile devices and “things” in 6 continents connected to more than 9,700 connections, more than 800 and more are operator’s direct connections. InfoBip was created in 2006 and is led by its co-founders, CEO Silvio Kutić And Isabel Jelenic.
Recent awards include:
- Infobip named among the 75 TOP 75 in Fortune Europe The more innovative 2025 companies, placing it in the most listed 25% of all the organizations listed (June 2025))
- InfoBip ranked as a leader in the Omdia CPAAS Universe report for the third time (April 2025))
- InfoBip has classified a leader in the Juniper Research (February 2025))
- InfoBip has appointed a CPAA leader for the third time in the IDC Marketscape (February 2025))
- InfoBip has appointed one of the best CPAAS suppliers in the Metrirank CPAAS report in Metrigy (Dec. 2024))
- InfoBIP named number one among the leaders established in RCS commercial messaging in the RCS messaging competitors by Juniper Research.Nov 2024))
- InfoBip recognized as the first supplier of the fraud prevention market has by Juniper Research (October 2024))
- InfoBip has appointed a leader in the Gartner® Magic Quadrant ™ for the communication platform as a 2024 service (CPAAS) for the second consecutive year (June 2024))
- InfoBip appointed to the annual Fast Company list of the most innovative companies in the world (March 2024))
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